The Royal Sonesta New Orleans

I asked for a high floor, and we got one overlooking the pool.

Everything! We will come back again. It's on Bourbon Street, which is entirely safe for us ladies. Everything was clean and beautiful. I strongly recommend it for a girlfriend retreat or any group trip to that hotel. The pool was also excellent, with the bar on the dock. However, they need to work on their billing part- when I reserved the room, I included breakfast and 15 dollars for a daily snack meal. But they ended up charging me on my bill. I tried to resolve this issue, but they weren't available. I need to address this because I don't want another customer to go through this. Am I being scammed?

This hotel is located right on Bourbon Street but our room was quiet enough for us to sleep. The room was nicely decorated and the bathroom was big and very clean. The Queen size bed was very comfortable and I I liked that the pillows weren't down. Overall, very happy with our room. The rest of the hotel is beautiful and also very clean. The hotel has a Jazz club, a high end restaurant, another restaurant /oyster bar and a bar that opened up right onto Bourbon Street. If you wanted to, you'd never have to leave the hotel and still have a great time. The location of the hotel is fantastic. Easy walk to any part of the French Quarter and it is just a couple of blocks from the Canal Street trolley to the Garden District. The pool area was under renovation but looks like it will be just gorgeous after it is finished. The hotel staff was great at both our very late check-in and also our very early check out. They called a taxi for us and had one within minutes to take us to the airport. We are planning on going back to New Orleans and will definitely book the Sonesta again.

The staff was very nice, suggestions for activities in and out of the hotel was very helpful. The hotel is beautiful inside. Check in and out was a breeze. Love the Front desk staff. Whenever I needed assistance or had questions they were very prompt and courteous with solving problems. Not that I had major problems. They were always polite.

This hotel is all about the location! You step out the front door and you're right on Bourbon Street in the heart of the French Quarter! Great location for first time visitors to New Orleans. I highly recommend getting a courtyard facing room with a balcony. The courtyard is very nice to look over as you sit on your balcony having a glass of wine and is pretty quiet considering the proximity to Bourbon Street. The bed and pillow were very comfortable and the courtyard facing room was very quiet at night!